Shipping policy

Digital Delivery Policy

 

At Little Steps, Bright Futures™, all products sold through our website are digital ebooks and downloadable resources. We do not sell or ship physical products.

Digital Delivery

Once your payment has been successfully processed, your digital product will typically be delivered immediately through:

  • A download link on the order confirmation page

  • An email sent to the address provided during checkout

Most orders are delivered instantly. However, in some cases, delivery may take up to 15 minutes due to payment verification or email service delays.

Download Issues

If you do not receive your ebook after purchase, please:

  • Check your Spam or Junk folder

  • Verify that the email address entered during checkout is correct

  • Allow up to 15 minutes for delivery

  • Contact our support team if you still cannot access your purchase

We will gladly assist you and resend your download link if necessary.

File Formats

Our digital products are generally delivered in one or more of the following formats:

  • PDF

  • EPUB (where applicable)

These formats are compatible with most:

  • Smartphones

  • Tablets

  • Laptops

  • Desktop computers

  • eReaders

Customer Responsibility

Customers are responsible for:

  • Providing a valid email address during checkout

  • Ensuring their device can open the file format provided

  • Saving downloaded files securely after purchase

  • Maintaining access to their download files once received

We recommend downloading and backing up your files immediately after purchase.

Support

If you experience any delivery issues or need assistance accessing your purchase, please contact us:

📧 info@littlestepsbrightfutures.com

Our support team aims to respond within 24–48 business hours.

Agreement

By purchasing a product from Little Steps, Bright Futures™, you acknowledge and agree to this Digital Delivery Policy.